At BK Essentials, we want you to love what you wear. Every t-shirt, crop top, and hoodie is made with care — but if something doesn’t fit right or meet your expectations, we’ve got you covered.
Returns & Exchanges
You can request a return or exchange within 7 days of receiving your order, as long as:
- The item is unworn and unwashed
- It’s in its original packaging and condition
- You have your order confirmation or receipt
To start the process, simply email us at account@mydomain.com or send a WhatsApp message with your order details and reason for return. We’ll guide you from there.
Refunds
Once your returned item is received and inspected, your refund will be processed within 5–7 working days through your original payment method.
Please note:
- Shipping fees are non-refundable
- Refunds apply only to purchases made through us
Non-Returnable Items
For hygiene and customization reasons, worn, washed, or personalized items can’t be returned or exchanged.
Damaged or Wrong Orders
If your item arrives damaged or incorrect, contact us within 48 hours of delivery. We’ll replace it quickly — no stress, no extra cost.
Your style. Your comfort. Always guaranteed.